Greetings and Happy New Year!
If you own a business or have a friend who does, in the pdf below, we have curated some great info for you. Understanding your customers is an integral part of building a loyal customer base. Building a successful business requires a clear understanding of what your customers expect from you.
How well do you know your customers and their customer service expectations? Research in social psychology can provide some answers.
In this handy pdf, we'll walk you through, step by step, precisely what your customers wish you knew about them. There is also a trove of added nuggets, even a vintage 12 minute video of Earl Nightingale, going old-school on us with what we all know is even more true today about our customers. Enjoy,
Bill
PS...CLICK HERE if you still haven't discovered the FREE Gift we've been offering or learned of the story behind it. It's a valued (Sterling Newton's gift to you) subscription to useful content that can be yours to earmark, reference for later, share, etc.
PPS...If you need a reason to listen to Earl Nightingale telling you who's The Boss, consider that he was one of only 100 survivors of the 1,100 on board the battleship USS Arizona that was sunk in Pearl Harbor. Talk about the Greatest Generation...That's not even what he's known and revered for...